1. General Admission

• Entry is strictly by valid ticket or confirmed guest list.
• No persons under 18 will be permitted entry. Valid ID must be presented at the gate.
• Re-entry is not permitted once you leave the venue.
• Tickets are non-refundable and non-transferable unless the event is cancelled by the organiser.

2. Venue Rules

• The Slab Area is a designated entertainment space; management reserves the right to limit capacity for safety reasons.
• Attendees must follow all security, staff, and crowd management instructions at all times.
• No outside food, drinks, cooler boxes, or alcohol will be allowed into the venue.
• Weapons, drugs, and hazardous materials are strictly prohibited.
• The use of hookahs, vapes, or open flames is not permitted within the event perimeter.

3. Safety & Liability

• The event will operate under strict safety and crowd control protocols.
• Mmabatho Palms will not be held liable for loss, injury, damage, or theft sustained on the premises.
• Guests attend the event at their own risk.
• In case of emergency, please follow staff and security guidance immediately.

4. Conduct

• Disruptive, aggressive, or intoxicated behaviour will result in removal from the venue.
• Respect other guests, performers, and staff.
• Management reserves the right of admission and removal without refund.

5. Filming & Photography

• The event will be photographed and recorded for promotional purposes.
• By entering the venue, guests grant consent to the use of their images in marketing and media content.

6. Event Changes & Cancellations

• Management reserves the right to alter the lineup, schedule, or venue layout without prior notice.
• In the unlikely event of cancellation or postponement, official communication will be made via Mmabatho Palms’ verified channels.

7. Parking & Access

• Free parking is available within the resort; vehicles are parked at the owner’s risk.
• Guests are encouraged to arrive early to avoid congestion and to comply with security screening.

8. Responsible Enjoyment

• Please drink responsibly.
• Do not drink and drive — arrange a designated driver or transport service in advance.
• The event promotes a safe, inclusive, and enjoyable atmosphere for all patrons.

9. Management Rights

• Mmabatho Palms management reserves the right to amend these Terms & Conditions without notice.
• By attending the event, all guests agree to abide by these Terms and the general House Rules of Mmabatho Palms.