Pros:
1. Convenient Location: Located near the center of Mafikeng, it’s ideal for events, conventions, and access to local attractions.
2. Convention Facilities: The hotel is well-equipped for conferences and events, making it a popular choice for business travelers.
3. Casino and Entertainment: The on-site casino provides entertainment options, and there’s often a vibrant nightlife scene.
4. Dining: The hotel offers a variety of dining options with decent reviews for its range of cuisines.
Cons:
1. Outdated Decor: Some guests feel that the hotel could use an update, as some of the rooms and facilities feel worn.
2. Service Quality: Reviews are mixed on service, with some guests reporting issues with responsiveness and room maintenance.
3. Pricing: For some, the rates seem high for the level of accommodation provided, especially if expecting a more modern setup.
Overall Rating
Guest ratings generally place it around 3.5 to 4 stars out of 5. It’s appreciated for its location and amenities, though some improvements in decor and service could make it a more appealing stay.
We waited quite a while for our food, but the chef personally apologized, explaining that the queen prawns took longer to prepare. I do wish they offered more sauce options for those who are lactose intolerant.
As for the dessert, it was exceptional—worthy of a Michelin star (the chef will understand).
One note: please reduce the waiting time or at least inform us upfront how long the food will take. Overall, thank you for the experience!
