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Pros:
1. Convenient Location: Located near the center of Mafikeng, it’s ideal for events, conventions, and access to local attractions.
2. Convention Facilities: The hotel is well-equipped for conferences and events, making it a popular choice for business travelers.
3. Casino and Entertainment: The on-site casino provides entertainment options, and there’s often a vibrant nightlife scene.
4. Dining: The hotel offers a variety of dining options with decent reviews for its range of cuisines.
Cons:
1. Outdated Decor: Some guests feel that the hotel could use an update, as some of the rooms and facilities feel worn.
2. Service Quality: Reviews are mixed on service, with some guests reporting issues with responsiveness and room maintenance.
3. Pricing: For some, the rates seem high for the level of accommodation provided, especially if expecting a more modern setup.
Overall Rating
Guest ratings generally place it around 3.5 to 4 stars out of 5. It’s appreciated for its location and amenities, though some improvements in decor and service could make it a more appealing stay.
We waited quite a while for our food, but the chef personally apologized, explaining that the queen prawns took longer to prepare. I do wish they offered more sauce options for those who are lactose intolerant.
As for the dessert, it was exceptional—worthy of a Michelin star (the chef will understand).
One note: please reduce the waiting time or at least inform us upfront how long the food will take. Overall, thank you for the experience!
Where to find us
Mmabatho Palms Hotel Casino Convention Resort, Nelson Mandela Dr, Mafikeng Industrial, Mahikeng, 2735, South Africa