The Mmabatho Palms Hotel and Convention Resort in Mafikeng, South Africa, offers a range of amenities suitable for both business and leisure travelers. Here’s a brief overview of the pros and cons based on common visitor feedback:
Pros:
1. Convenient Location: Located near the center of Mafikeng, it’s ideal for events, conventions, and access to local attractions.
2. Convention Facilities: The hotel is well-equipped for conferences and events, making it a popular choice for business travelers.
3. Casino and Entertainment: The on-site casino provides entertainment options, and there’s often a vibrant nightlife scene.
4. Dining: The hotel offers a variety of dining options with decent reviews for its range of cuisines.
Cons:
1. Outdated Decor: Some guests feel that the hotel could use an update, as some of the rooms and facilities feel worn.
2. Service Quality: Reviews are mixed on service, with some guests reporting issues with responsiveness and room maintenance.
3. Pricing: For some, the rates seem high for the level of accommodation provided, especially if expecting a more modern setup.
Overall Rating
Guest ratings generally place it around 3.5 to 4 stars out of 5. It’s appreciated for its location and amenities, though some improvements in decor and service could make it a more appealing stay.
The food was great, and the aesthetics were amazing, but the service was lacking. The waiter forgot several of our orders, mixed up our sauces, and was slow to attend to us.
Mmabatho Palms had its highlights, but honestly, the sound system really let the event down. The music was supposed to set the vibe, but there were a lot of technical issues. The speakers had this crackling noise, and at times, the mic made this unpleasant sound, which kind of took away from the experience. It’s a great venue overall, but the sound setup definitely needed some attention that day. Despite that, I still managed to enjoy the event—it just wasn’t perfect. , I have to say the decor and food at Mmabatho Palms were spot on! The setup was beautifully done, creating such a classy atmosphere, and the food was absolutely delicious.
Livingstone “Lehlogonolo” Magomotso
We didn’t have a booking, but we were warmly welcomed. The service from our waiter was excellent. However, the changing of waiters can be a bit confusing at times—while I don’t recommend it, the service remained great nonetheless.
We waited quite a while for our food, but the chef personally apologized, explaining that the queen prawns took longer to prepare. I do wish they offered more sauce options for those who are lactose intolerant.
As for the dessert, it was exceptional—worthy of a Michelin star (the chef will understand).
One note: please reduce the waiting time or at least inform us upfront how long the food will take. Overall, thank you for the experience!
The assistance from the worker was exceptional
Very friendly, almost too friendly 😂
Lovely person.
Smiles a lot
Mmabatho Palms Casino is a solid choice for those seeking a combination of gaming, entertainment, dining, and accommodation options in the North West Province of South Africa. While it may not be the most luxurious resort in the country, it offers a satisfactory experience for most visitors.
Love the views from the swimming pool and the garden. Service at the bar was very slow but cocktails were on point
Livingstone “Lehlogonolo” Magomotso
Awesome service from the waiter. Changing waiters confuse me sometimes, although i do not recommed it but great service nontheless. We waited too long for the food, the chef humbly apologised for the delay as queen prawns took longer to prepare. I wish they could offer sauces for lactose intollerant people. The desert deserves one michellin star( only chef can understand this). NB:Reduce your waiting time or rather advice us how long it will take. Thank you guys.
